
Frequenty Asked Questions
How long does BlueHopper Lighting last?
The base and lid are designed to withstand the sun, rain and snow for up to 20 years. The entire solution is weatherproof and the LEDs we use have 50K hours of life.
What does BlueHopper Lighting look like during the day?
The BlueHopper Lighting track is designed to look like trim molding during the day.
Can I link multiple buildings together?
Yes. BlueHopper Lighting controllers use a patented long range Bluetooth mesh network to seamlessly connect multiple controllers with 0 configuration by the user.
What certifications does BlueHopper Lighting hold?
BlueHopper Lighting is IP65 or IP67 rated depending on the product (independent of the lid), FCC and IC Certified, and UV Stabilized. The power supply solutions meet all safety standards and certified for UL/ETL, CE, IP65, etc.
Is BlueHopper Lighting capable of doing multiple colors at the same time?
BlueHopper Lighting track comes with a 10-year product manufacturer limited warranty and All lighting products come with a 2 to 5-year product manufacturer limited warranty, depending upon the type of the product. Reach out to our sales team to get more details.
Can I use BlueHopper remotely?
BlueHopper Lighting has multiple color changing effects that are both moving and static. With customizable RGB color selections, you can create new colors using the sliders, the color wheel, or the preselected standard colors. You can also create a static repeating color pattern
with up to 4 colors, for example red/white/blue repeating or red/white/blue/white repeating. There is also the option to create color bands. You can do 3 white/3 red bulbs repeating. It is designed with hundreds of effects/shows, presets/scenes.
Does BlueHopper Lighting run on a schedule?
Yes, BlueHopper Lighting has an optional BLE-WiFi-Ethernet and optional Cellular Gateway that connects the lighting controllers to the internet. From there the same BlueRoots app is used just as if it was local. All the lights and controllers in your app form a mesh network so just one Gateway is required.
Where do I buy BlueHopper Lighting?
Yes, color changing events are custom scheduled on the Blueroots App from any iOS or Android compatible smartphone or tablet. The timer is built into the system so no need to add your own. There is also a battery backup in the controller to preserve the schedule in the event of a power outage. Users can create year long schedules and forget it.
How long do the lights last?
BlueHopper Lighting materials can only be purchased and installed by a Certified BlueHopper and Inception Lighting Contractor. For more information on becoming a certified installer or to find one in your area please email connect@bluehopper.com.
Are these lights energy efficient?
Our LEDs are rated for 50K hours. Like your car, with proper usage, and care, they can last 10+ years.
Can I save timers?
Simply replace the old light with a new one whenever a light fails.
Can I make my own accent lighting?
Yes, you can save multiple nightly & weekly timers as well as calendar events for holidays and other special occasions.
What is BlueHopper?
Yes. They are low voltage so the homeowner can replace them themselves. We can also come out and replace them for you.
How does BlueHopper's roofline lighting appear during the day?
BlueHopper is a smart outdoor lighting solution designed for homes and businesses, offering permanent decorative lighting options.
What products does BlueHopper offer for landscape lighting?
BlueHopper’s roofline lighting is designed to look like a string of traditional C9s during the night and becomes virtually invisible during the day, concealed under decorative trim molding.
How is BlueHopper controlled?
BlueHopper provides a comprehensive range of landscape lighting products and solutions tailored to meet various needs and preferences. Some of our popular landscape lighting products are MR16 bulbs, PAR36 lights, A19 bulbs, pathway lights, wall washers, floodlights, and more.
What features does the BlueRoots app offer?
BlueHopper is app-controlled, allowing users to program and schedule lighting patterns and colors via the BlueRoots app. BLE remote allows the users to control the lighting. Our app also provides voice-based feature – Talk to Your Lights, which allows users to use voice commands to manage the outdoor lights.
What technology does BlueHopper use for local control?
The BlueRoots app offers scheduling abilities, hundreds of color options, 100+ presets, dynamic and static motion patterns, effects, scenes, AI integrations and more for customizable outdoor lighting experiences.
Does BlueHopper offer remote access?
BlueHopper integrates with weather and sports feeds, providing dynamic lighting responses based on real-time conditions.
Is BlueHopper easy to install?
Yes, BlueHopper’s optional gateway enables remote access, allowing users to control their outdoor lighting from a distance, ideal for large or multi-property installations.
Can BlueHopper be customized for specific events or occasions?
Yes, BlueHopper features a plug-and-play control system that is simple to install, requiring minimal setup time and effort.
How durable is BlueHopper's outdoor lighting?
Yes, BlueHopper’s customizable lighting options make it perfect for holidays, events, or raising awareness for social causes.
Can BlueHopper's lighting be dimmed?
Yes, BlueHopper’s LED lighting system is energy-efficient, helping users reduce their energy consumption and lower utility costs.
Is BlueHopper suitable for commercial use?
Yes, BlueHopper’s lighting can be dimmed to create the perfect ambiance and mood for any setting. With advanced dimmer controllers, you can easily adjust brightness levels to suit the time of day, event type, or personal preference.
Does BlueHopper offer warranty coverage?
Yes, BlueHopper’s permanent outdoor lighting solutions are suitable for both residential and commercial applications, offering versatility and scalability. Our outdoor lighting is illuminating the exterior spaces of renowned brands like the Chick-Fil-A, Nebraska Furniture Mart, Hula Hut etc.
How does BlueHopper ensure security and privacy?
Yes, BlueHopper products come with warranty coverage, providing peace of mind to customers regarding product quality and reliability. For detailed information, please visit https://www.bluehopper.com/bluehopper-warranty/.
Can BlueHopper lighting be controlled by multiple users?
BlueHopper employs advanced encryption and security protocols to safeguard user data and ensure privacy protection.
Does BlueHopper offer technical support?
Yes, BlueHopper’s app allows multiple users to control the lighting system, making it convenient for households or businesses with multiple stakeholders.
Can BlueHopper lighting be synced with music?
Yes, BlueHopper provides technical support to assist customers with installation, troubleshooting, and any other queries they may have.
Can BlueHopper lighting be controlled remotely via a mobile device?
Yes, BlueHopper’s app offers the ability to sync lighting patterns with music, creating immersive outdoor experiences for users.
How does BlueHopper ensure seamless connectivity in large installations?
Yes, BlueHopper’s optional gateway enables remote control of outdoor lighting via a mobile device, providing flexibility and convenience.
Is BlueHopper suitable for both residential and commercial landscaping projects?
BlueHopper’s advanced long-range Bluetooth Mesh technology ensures seamless connectivity even in large or multi-property installations, minimizing connectivity issues and optimizing performance.
What is BlueHopper?
BlueHopper is a leading provider of smart, permanent outdoor lighting solutions for residential, commercial, municipal, and speciality applications. Their systems are powered by MeshTek technology and controlled via the BlueRoots™ app.
What makes BlueHopper different from traditional outdoor lighting?
BlueHopper lighting is permanent, app-controlled, voice-responsive (through the app), customizable, and energy-efficient. Unlike seasonal or temporary lights, BlueHopper systems are designed for year-round use.
Can I control the lights with my phone?
Yes. All BlueHopper permanent outdoor lights can be controlled via the BlueRoots app, allowing for scheduling, color changes, grouping, and automation — all from your smartphone.
Are BlueHopper lights voice-controlled?
Yes. BlueHopper’s BlueRoots™ app includes voice-activated functionality (known as Talk to your Lights) where users can just speak and their outdoor lights act accordingly.
What is permanent outdoor lighting?
Permanent outdoor lighting refers to discreetly installed, long-lasting LED lighting systems that remain in place year-round. You can program them for holidays, events, and everyday aesthetics.
Can I use BlueHopper lights for holidays like Christmas and Halloween?
Absolutely. BlueHopper outdoor lighting systems are ideal for year-round holiday lighting, with customizable scenes and colors for events like Christmas, Halloween, Independence Day, and more.
Will the lights be visible during the day?
No. The lighting is discreetly installed (especially roofline options), designed to blend into your home’s architecture when not in use.
Is the system weatherproof?
Yes. All BlueHopper lighting systems are built to withstand rain, snow, wind, and extreme temperatures.
Can I schedule my lights to turn on and off automatically?
Yes. Use features like dawn-dusk, weekly, calendar-wise scheduling to schedule the lights to turn ON and OFF automatically.
How can permanent outdoor lighting improve my business visibility?
Well-lit storefronts stand out at night and reinforce your brand’s presence. BlueHopper lights can be customized to match brand colors or seasonal promotions.
Can I change the lighting colors to match sales events or holidays?
Yes. You can change colors instantly through the app or schedule presets for holidays, events, or promotions.
Is BlueHopper suitable for restaurants and retail chains?
Yes. Thousands of restaurants, including chains like Chick-fil-A, already use BlueHopper for consistent branding, ambiance, and security lighting.
Why are dealerships investing in permanent outdoor lighting?
To increase branding, nighttime visibility, improve branding, and celebrate with the local community to invite higher foot traffic.
How does BlueHopper support municipalities?
BlueHopper helps cities enhance safety, celebrate cultural events, and promote tourism with scalable, programmable, and durable lighting systems. It assists in the night economy and helps local businesses grow. Importantly, it brings to community together year-round.
Is BlueHopper a smart city solution?
Yes. Features like over-the-air updates, BLE Mesh connectivity, and AI integrations make it ideal for smart city applications.
Can permanent outdoor lights be used for night tourism?
Yes. Municipal clients use BlueHopper to create vibrant nighttime experiences that boost local tourism.
Does BlueHopper offer landscape lighting?
Yes. Options include wall washers and other fixtures that highlight pathways, plants, facades, and architectural details.
What is permanent roofline lighting?
Permanent roofline lighting is a type of permanent LED lighting mounted along the edges of buildings for aesthetic and functional lighting.
What is the BlueRoots™ App?
BlueRoots™ is BlueHopper’s control app that enables you to manage lighting schedules, scenes, brightness, grouping, and voice control.
What is BLE Mesh technology?
It’s a wireless communication system that allows long-range, low-power device control. BlueHopper uses MeshTek’s BLE Mesh for seamless connectivity.
What is the Astro Timer?
Astro Timer automates your lighting schedule using astronomical data — syncing lights to sunrise and sunset based on your location.
Who installs BlueHopper lights?
Certified installers partner with BlueHopper to provide professional, safe, and clean installations for all property types.
Can installers use BlueHopper’s marketing materials?
Yes. BlueHopper provides branded marketing support and assets for certified installers.
How do I become a BlueHopper installer?
Fill up the form here: https://www.bluehopper.com/become-a-bluehopper-pro-installer/ to become a certified BlueHopper installer.
What types of lighting products does BlueHopper offer?
BlueHopper has 30+ product ranges as a one-stop shop. They include permanent roofline lights, wall washers, floods, landscape lights, timers, control boxes, remote systems, and other addressable pixel lights.
Are BlueHopper lights energy-efficient?
Yes. The systems use high-efficiency LEDs, reducing power consumption while maximizing brightness and lifespan.
Where can I find the latest news and product updates?
Check the News section of the website for new product launches, awards, and installer updates. Read more: https://www.bluehopper.com/news-and-blogs/
What lighting awards has BlueHopper won?
BlueHopper, a MeshTek company won the LightFair Innovation Award in 2023. We also are winners of 10+ international awards including IoT evolution, LEDs Magazine, and BT-SIG in the best product category.
What kind of training does BlueHopper provide to installers?
BlueHopper offers hands-on training through webinars, product documentation, and direct support from the MeshTek team. Training covers installation, configuration, and troubleshooting of lighting systems.
Are installation tools or demo kits provided?
Yes. BlueHopper offers demo kits, sample lighting products, and marketing materials to help installers showcase the system to potential clients.
Do I need prior experience with smart lighting systems?
While experience is helpful, it’s not mandatory. BlueHopper’s training programs are designed to help even first-time installers get up to speed quickly.
How does BlueHopper support installers with marketing?
Installers receive customizable marketing assets — including brochures, digital flyers, video demos, and co-branded content — to promote their services locally.
Is there ongoing technical support for installers?
Yes. BlueHopper offers dedicated installer support including troubleshooting, firmware updates, app configuration guidance, and assistance with special projects.
Can I offer maintenance or upgrades to clients after installation?
Yes. As a certified installer, you can provide ongoing maintenance, add new lighting zones, and perform over-the-air updates to improve the lighting system post-installation.
What are the benefits of joining BlueHopper's installer network?
Some key benefits include:
- One-Stop-Shop of all outdoor lighting products
- Top notch features including world’s only Talk To Your Lights feature supported by 40+ issued patents
- Competitive pricing
- Exclusive access to training and certifications
- Sales and marketing support
- Installation referrals
- Access to the BRInstaller marketing materials tools
- Ongoing product updates and innovations
How can I stay updated on new products or system changes?
Subscribe to the BlueHopper newsletter or regularly check the News section for product launches, webinars, and updates tailored for installers.
What kind of projects can I take on as an installer?
Installers can work across residential homes, commercial businesses (like restaurants, storefronts, dealerships), and municipalities requiring custom outdoor lighting.
Can I control all my customer accounts in one place?
Yes. With the BRInstaller app dashboard, you can organize and manage multiple client installations, lighting groups, and update settings remotely if needed.